9W LED Track Lights
Polestar

Delivery and Returns

Free Delivery on orders over £60 applies to the UK ONLY

Charges

• UK Standard Delivery                (3-5 Days)                   £4.80
• UK Standard >£60                     (3-5 Days)                    FREE
• UK Express                                   (2-3 Days)                   £18.00
• UK Next Working Day *                                                  £24.00
• Europe (See Cart/Checkout)    (2-4 Days).    From   £24.00

*For those who select next working day (Premium service) your orders get priority. Meaning we will ship them the same day as long as the order is received before 1300 on a work day (Mon-Fri). Orders received on a Saturday or Sunday will be dispatched on the Monday (excluding bank holidays), which means you will receive them following day.

IMPORTANT:  Fittings with emergency packs take approx 1 week as they are assembled to order.

** Excess Length Charge is £28.00 for fittings of 2m in length

Export Delivery Trade Terms

All our orders outside the UK are delivered DAP (Delivered at Place) Terms unless with prior agreement.

This means that you will be responsible for and DUTY and/or VAT payments that are applicable in your country.

Delivery Time

Nearly all orders are sent via courier, and a signature is required.

UK Standard or free delivery is about 3-5 days.

UK Next Working Day is the next working day

All European deliveries take 2-4 days.

Rest of world deliveries take around 6-8 days.

If your country is not listed please contact us for shipping and order placement on +44 1727 600102.

Backorders will be delivered as quickly as possible (Usually within 28 days) we will notify you by email of an expected delivery date.

Delivery times are approximate, please do not book and trades until you have a confirmed delivery date, or have taken delivery.  We do not accept liability for any missed delivery dates, direct or consequential.   As per our terms and conditions.

Returns

We have a 30 Day return policy, however the good must be unused , in their original packaging and as new.

Custom made or made to order are not returnable, creditable or exchangeable.

If you need to return something or the goods are faulty please contact us on +44 (0) 1727 600102 or email sales@seratechnologies.com before sending anything.

We recommend using a tracked service for returns, please note we only pay return postage if the goods are proved faulty.