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Security and Privacy Policy

SERA Technologies Ltd

SERA Technologies Ltd is committed to ensuring we protect your personal information. This policy explains how we protect your security and privacy, how we use your information and assurances about credit and debit details.

This information was updated in May 2017.

Information we collect

To process and fulfil your order we have to collect personal details from you. We are committed to protecting the information we gather and it will not be used to send marketing offers or shared with any other business unless otherwise identified in our terms and conditions.

We gather this information to allow us to process your order. We may also need to contact you in emergencies, deal with any financial queries and to communicate with you on any matter relating to your order.

We may use aggregate information and statistics for the purpose of monitoring website usage, but the statistics will not include any information that can be used to identify any individual.

Use of Cookies

A ‘cookie’ is a file in your website browser that enables us to recognise your computer when you visit the site. Please read more on our Cookie Policy page.

For independent information about cookies visit www.aboutcookies.org.

Secure Trading

We trade using the highest level of security over a secure network. All details are confidential whilst input on the internet and then are sent to www.seratechnologies.com using our most secure data encryption software.

Nothing contained in this clause or elsewhere allows us to retain debit or credit card details. You will, therefore, be asked to re-enter your details when you make a future purchase from the site. All such transactions are handled by Barclaycard and PayPal.

How to contact

All communication should be via email in the first instance. Please send correspondence to sales@seratechnologies.com

Business address
Suite 10, STANTA Business Centre
3 Soothouse Spring
St Albans
Hertfordshire AL3 6PF

Registered Address
53 Windmill Avenue
St Albans
Hertfordshire AL4 9SJ

Company registration number: 06077235

Tel (from UK): 01727 600 102
Tel (from outside UK): +44 (0)1727 600 102
Fax: 01727 600 103